If you’re a Windows 11 user who’s been having trouble with more advanced features on your printer, Microsoft has bad news: You may have to wait, both for your printer issues other the update to Windows 11 2022 Update (22H2).
Microsoft has discontinued support on certain PCs trying to upgrade to Windows 11 22H2. This is intended to prevent them from receiving the update before the issue is resolved, Microsoft says. (Thanks to Neowin for discovering this).
The scenario is something of a catch 22: certain printers may have trouble communicating wirelessly with their host PCs and informing them of certain advanced features. In this case, Windows controls the printer with the Microsoft IPP class driver or Universal Print Class driver, essentially a generic interface to allow the printer to print. Connectivity issues prevent the host PC from identifying more advanced features, such as color printing, two-sided/duplex printing, and more, and therefore those features do not work.
Unfortunately, the inability to print with advanced features may carry over to Windows 11 22H2, hence the hold. The problem is that Microsoft is taking a shotgun approach right now: If your PC’s printer uses an IPP class driver or Universal Print Class driver, it won’t be able to update until Microsoft fixes the problem. Microsoft is trying to narrow down the solution to isolate printers that fit the limitations of the problem (generic drivers, inability to communicate, advanced features), but it’s not there yet.
If you’re desperate to upgrade, you can remove the printer through the Windows Settings menu (Bluetooth and devices > Printers and scanners) and then try to upgrade to Windows 11 22H2.
The caveat: that may not happen right away. Windows 11 22H2 may only show up on Windows Update after 48 hours, which means you won’t be able to print for up to two days. And no, downloading the update manually will not help: “We recommend that you do not try to update manually using theUpdate nowbutton or the Media Creation Tool until this issue has been resolved and protection has been removed,” says Microsoft.
Updates always introduce new bugs, but this one is annoying. You may need to go to your local copy shop to print the necessary documents while Microsoft works this out.