Banking customers: how will you understand who is behind the door? How will you know if it is your bank that sends you certain messages, or if you have been the victim of certain fraud impersonating your bank? Well, the State Bank of India (SBI) has pointed out how to recognize the messages of the banks. An SBI customer can also log in to onlinesbi.com for more details.
Watch Zee Business Live TV broadcast below:
SBI recently tweeted from its official Twitter account about how to stay alert and recognize whether certain messages are being sent from the bank or not. The tweet read: “Always check who is behind the door before letting anyone in. Here’s the key to security.”
– State Bank of India (@TheOfficialSBI) July 27, 2021
The SBI has also mentioned how to verify messages for the convenience of its customers. SBI customers should note that to check if a message is from SBI, they need to check the short code that starts with only ‘SBI / SB’, for example SBIBNK, SBIINB, SBIPSG, SBYONO.
SBI clients must not act on messages from unknown sources. They must verify messages to monitor account activities.
One must be aware of the fact that phishing attacks use both social engineering and technical subterfuge to steal customers’ personal identity data and financial account credentials. SBI customers should be aware of the process by which phishing attacks occur, they are as follows:
1) The Internet banking user receives a fraudulent email apparently from a legitimate Internet address.
2) The email invites the user to click on a hyperlink provided in the email.
3) The user clicks on the hyperlink and is redirected to a fake website that looks like the genuine internet banking site.
4) The email typically promises a reward for compliance or warns of an impending penalty for non-compliance.
5) The user is asked to provide confidential information, such as login / profile or transaction passwords and bank account numbers, etc.
6) The user provides the details in good faith and clicks the “submit” button.
7) User is shown on an error page
8) The user has been the victim of a phishing attack.
Any link that has come via email from an unknown source should not be clicked. It may contain malicious code or it could be a ‘phishing attack’. No information should be provided on the page that has appeared as a pop-up window. Bank customers should remember the fact that information such as password, PIN, TIN, etc. they are strictly confidential and not even known to the bank employees / service personnel. Therefore, such information should never be disclosed, even if requested.
For more information, you can log into the SBI website at onlinesbi.com